FAQs – Frequently Asked Questions
1. What is Motionxx?
Motionxx is an online store specializing in high-quality sports jackets designed for both performance and everyday style.
2. How do I place an order?
Simply browse our collection, select your favorite items, add them to your cart, and complete the checkout process online. If you need any help, feel free to contact us via email or the contact form.
3. Where do you ship?
We currently ship only within the United States.
4. How long does shipping take?
Standard delivery usually takes 4-6 business days, plus 1-2 days for order processing.
5. Can I track my order?
Yes! Once your order is shipped, you’ll receive an email with a tracking number so you can follow your package’s journey.
6. What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unused, in original packaging, and accompanied by a receipt.
7. How do I return or exchange an item?
Please contact our customer support at support@motionxx.store for detailed instructions on how to proceed.
8. What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, AMEX, Discover, JCB) and payments via Stripe.
9. Do you have a physical store?
No, we currently operate exclusively online at https://motionxx.store.
10. How can I get in touch for further assistance?
You can email us anytime at support@motionxx.store or use the contact form on our website. We’re happy to help!
OUR POLICIES
OUR COLLECTIONS
OUR COMPANY
GET IN TOUCH
EMAIL: support@motionxx.store
ADDRESS: 2044 Martin St S, Pell City, AL 35128, United States
CUSTOMER SERVICES: Mon-Sat: 9:00 am– 6:00 pm